The B/Net Team
B/Net operates in a virtual office environment with a remote staff located around the Washington, DC metropolitan area. Some of our team members work at client sites full- or part-time and we meet with our clients in person on a regular basis.
Chris Dean
Founder and President
Chris is the founder and president of B/Net Systems. A highly seasoned IT expert whose experience ranges from support services to systems administration, he oversees all aspects of the business. Chris most enjoys interacting with clients and performing hands on technical work.
Somewhat by chance, B/Net began in 1994 when the president of a trade association contacted Chris and asked him to fix their network problems. After resolving the issues, Chris discovered that he enjoys the combination of technical challenges, client interaction, and entrepreneurial efforts. Success in that first job eventually led to the founding of B/Net and the business started to grow by word of mouth. The company has grown organically by referrals ever since and that first client is still a happy B/Net client! In 1998, Chris brought on another technician to help with the workload. Eventually B/Net grew to a size that required a more formal structure and additional staff, which is why Chris dedicated himself to B/Net on a full-time basis starting in 2013.
Chris held a variety of engineering, software development, and management positions in corporate IT departments. His IT experience includes help desk, hardware builds, system administration, IT team management, software development and management, database administration management, and data center infrastructure management. He was responsible for IT at two major trade associations in Washington, DC and was the Director of Technology for the only authorized distributor in the United States of music royalties for Internet-streamed music. Direct, hands-on experience gives Chris a deep understanding of what we do from the inside out. With this expertise, he has helped a range of organizations improve their operational efficiency through effective use of technology, IT assessments, and strategic IT planning. In addition, Chris completed graduate level work in computer science, including courses in operating systems, networking, software design, and artificial intelligence 
.
Chris enjoys the practical application of technology: learning about clients' business needs and using technology to improve client processes. He lives in Annapolis, MD with his wife and two children, and likes to spend his free time on long bike rides, playing electric bass, and sailing.
Volkan Sansal
CTO
Volkan has held a number of IT positions in his 16-year career and is B/Net’s CTO. His areas of expertise include system administration; network administration; virtualization, including Hyper-V and VMware; and LAN and WAN configuration and troubleshooting. He is also highly experienced in administering cloud-based systems. Volkan leads all Office 365 migrations and administration for our clients, including hosted Exchange and SharePoint. In addition to his core technical competencies, Volkan performs client manager responsibilities and provides outstanding customer care.
Before joining B/Net in 2007, Volkan was a graduate student at The George Washington University where he completed his Master of Science degree in telecommunications engineering.
In his spare time, Volkan loves living life on 2 wheels (aka he is an avid motorcyclist!) and he enjoys a variety of outdoor activities, especially sailing and camping.
Pam Luskin
COO
As the Chief Operating Officer, Pam directs the administrative and operational functions of B/Net. She leads corporate initiatives and drives business process improvements to streamline, standardize, and improve team productivity and client experience. Pam coordinates internal training workshops and staff meetings, designs and implements the strategic marketing plan, and spearheads social media engagement. In her client manager role, Pam serves as liaison between clients, vendors, and the B/Net technical team to efficiently achieve clients’ IT goals.
Before beginning her IT adventure, Pam worked in consulting for 14 years for government and commercial organizations in the aerospace, defense, telecommunications, and international trade industries. Pam has performed market, industry, and economic studies for government clients including NASA, FAA, DOC, NIH, USAF, and for commercial companies (e.g., satellite operators, manufacturers of launch vehicles and satellites). She has served in many leadership roles and directed projects for several non-profits, applying her expertise in project management, team oversight, volunteer management, client relations, program planning and evaluation, and communications 
.
Pam lives in Kensington, MD with her husband and twin sons. She enjoys spending time with friends, traveling, and exploring the great outdoors while hiking, biking, and kayaking.
Darrell Poe
vCIO
Darrell leads B/Net's Virtual CIO (vCIO) practice and the client support team, including help desk services. He collaborates with and advises B/Net clients on IT strategy, budget, and policy, and delivers technical solutions to achieve organizational goals and objectives. Darrell also provides project management services, consults with clients on cybersecurity, policy and governance, and performs cybersecurity awareness training services for clients.
Darrell has over 30 years of Information Technology management experience. He was recently the lead Information Technology executive at the National Association of Broadcasters (NAB) where he served the broadcasting industry for over twenty years. He has also worked at several multi-million dollar organizations in a variety of industries, playing an instrumental and strategic role. Darrell has held leadership roles and worked with The United States Air Force, Hughes Hubbard and Reed, Andersen Consulting (Accenture), Watson Wyatt Worldwide, and the National Association of Broadcasters. He led at key times in the evolution of those organizations to help evaluate and restructure their internal technology operations, provide strategic and budget planning, establish operating policies and procedures, and develop revenue streams.
Darrell is a United States Air Force veteran and continues to participate in activities which provide fund raising support for the Wounded Warrior and Wounded Airman programs. He is an avid cyclist and loves the outdoors. Darrell and his wife Marianne live in Lewes Delaware. They have one daughter, Abigail.
Our Values and Culture
Our daily work at B/Net reflects and models our five core values.
1
Quality of Life
2
Responsibility
3
Precision
4
Honesty
5
Continuous learning
Work-life balance is vital to our team’s success and we believe that enjoying what you do makes you do a better job. We encourage continuous learning, including leveraging mistakes as learning experiences. A remote work environment allows us each to find a rhythm that works for us while providing outstanding IT service. Our clients trust us to know what we are doing when it comes to IT and we truly care about our clients. We use our expertise to take away your IT pain points so that you can focus on your business goals and get the value you deserve from technology.
